Cancellation & Refund Policy for Stripe
Effective Date: June 23 2023
At Leopathu, we strive to provide excellent services to our customers. This Cancellation & Refund Policy outlines our guidelines for cancellations and refunds related to the use of our services ("Services"). By using our Services, you agree to comply with this policy.
1. Cancellation of Services
1.1 Account Cancellation: You may cancel your Stripe account at any time by following the instructions provided on the Stripe website or by contacting our customer support team. Once your account is cancelled, you will no longer have access to the Services, and any remaining fees or obligations will become immediately due.
1.2 Termination by Stripe: Stripe reserves the right to suspend or terminate your account or access to the Services, in whole or in part, for any reason, with or without notice. In the event of such termination by Stripe, you may be entitled to a refund of any prepaid fees, subject to the terms outlined in Section 2 below.
2. Refunds
2.1 Refund Eligibility: Refunds may be available for certain fees paid for the use of our Services, subject to the specific terms and conditions associated with each type of fee. Refunds are typically not provided for transaction processing fees, as these fees are generally non-refundable.
2.2 Refund Requests: To request a refund, you must submit a refund request to our customer support team within the designated timeframe specified for each type of fee. The refund request should include relevant details and supporting documentation as required.
2.3 Refund Approval: Refund requests will be reviewed on a case-by-case basis. Stripe reserves the right to approve or deny refund requests at its discretion. Factors considered in the refund approval process may include compliance with our terms and policies, the nature of the fee, and applicable legal or regulatory requirements.
2.4 Refund Method: Approved refunds will be processed using the original payment method used for the fee payment, unless otherwise determined by Stripe. Refunds may take a reasonable amount of time to be processed and appear in your account, depending on the payment provider and financial institution involved.
3. Changes to the Cancellation & Refund Policy
Stripe may modify or update this Cancellation & Refund Policy from time to time to reflect changes in our business practices or legal requirements. The updated policy will be effective upon posting on the Stripe website. By continuing to use our Services after any modifications to this policy, you agree to be bound by the revised terms.
4. Contact Us
If you have any questions or concerns regarding this Cancellation & Refund Policy, please contact us at [Insert contact information]. Our customer support team will be happy to assist you and provide further clarification.
By using our Services, you acknowledge that you have read, understood, and agree to abide by the terms and conditions outlined in this Cancellation & Refund Policy.